1/20/2024 0 Comments Dc local business yelpRemember, customers are coming to learn about your business, so this is a great opportunity to talk about what makes you different to a receptive audience. Yelp, Facebook, and many other review sites offer a “ From the Business” section, which is an opportunity for you to tell a unique story about your brand. This can work wonders for your marketing effort! Differentiate yourself from the competition Take ownership of the reviews on your page and include your company’s information (location, hours, contact details) on every review site where your customers are active. These factors are used to determine where your business ranks in a local search. The Google algorithm looks for a combination of “ high-quality, positive reviews,” your business’s responses to reviews and the number of reviews available across multiple review sites. Customer feedback on sites like Google, Yahoo, Yelp, Facebook, the Better Business Bureau (BBB) and Angie's List all contribute to your SEO ranking. They’re also important for helping your business’s visibility. Review sites aren’t just customer service tools. So, share a positive review to generate more positive feedback and advertise your business. According to research by Psychology Today, good reviews lead to more good reviews, and people look to others to learn what they should do. Take advantage of positive feedback by sharing your most enthusiastic public reviews on social media. Share your best reviewsĭon’t wait for potential customers to search for your greatest reviews. Reviews can tell you a lot about how your business is performing and what your customers really want. The better you understand your customers’ needs, the better you can continue to grow your business and attract loyal fans. Scan both complaints and positive reviews to get valuable feedback.
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